Frequently Asked Questions
This page provides information regarding commonly asked questions about our services and operations. For additional details or assistance, please contact our office directly.
Water & Waste Water
The Consumer Confidence Report (CCR), also known as the annual water quality report, is available through the Colorado Department of Public Health and Environment (CDPHE).
You may also view the report on our website here
If you need assistance locating the report, please contact our office, and we will be happy to help.
Water and wastewater services are provided to properties located within the District’s service boundaries. You may view our service area map here to determine if your address is included.
If you are unsure, please contact our office and we will be happy to assist you.
(719)495-6567
The District’s Installation and Inspection Standards are available on our website. You may access the document here.
If you need assistance locating the standards or have specific technical questions, please contact our office.
Parks & Grounds
The community includes trail systems, parkways and eight neighborhood parks: The Greens Park, Fairway Heights Park, Double Eagle Park, Stonebridge Park, Longview Park, The Vistas Park, WindingWalk Park, and Rolling Hills Ranch Park.
Recreation
If you have purchased a home, please bring:
- A copy of your deed
- Your water bill account number
- A valid photo ID
If you are leasing a home, please bring:
- A copy of your current lease agreement
- Documentation showing how the water bill is paid
- A valid photo ID
All documentation must reflect your current address. If you have questions about what qualifies as acceptable documentation, please get in touch with our office prior to visiting.
If you find that a piece of equipment needs service, please notify the on-site staff immediately and they will schedule the repair with the equipment contractor.
Residents are allowed 2 guests per household for $5 each
No. The Recreation Center does not offer public day passes.
However, non-residents may purchase a membership to access the facility.
Punch cards are also available for purchase for Group Exercise classes only.
Meridian Service Metropolitan District provides Recreation Center usage, and program information, through residents "Member Portal." This member portal can be accessed at MeridianRanch.clubautomation.com. There is also facility and program flyers located at the Recreation Center. For more information regarding recreation programs, contact the Rec Center at 719.495.7119.
The Districts' Board of Directors (with resident input) determines when the recreation center is open for business. The days and times of operation are based on the recreation center's utilization.
The District manages all major facility repairs, improvements, and landscaping. As the management for the recreation center, the recreation center staff addresses the day-to-day maintenance issues such as facility cleanliness, touch-up paint, pool chemical maintenance, clogged toilets and lighting. If you identify a problem, please notify a staff member and he/she will either take care of the issue or notify the District.
All policies, procedures and rules for the facility are decided by the District's Board of Directors. Most of the standards in place are for the safety and protection of residents, guests, staff, and program participants. If you have any questions or concerns regarding any facility and/or program, policies, procedures, or rules please direct your question to the staff.
A separate metropolitan district owns each recreation center. Residents of each community pay the park and recreation fee to the district in which they reside. Therefore, they do not have resident privileges to use both facilities. However, because Meridian Ranch and Woodmen Hills provide fee-based programs at both facilities, residents of both communities pay the resident price for these fee-based programs regardless of which recreation center is offering the program.
Allowing non-residents to participate in fee-based programs helps cover the costs associated with offering such programs and increases the number of participants that provides for a better experience for our residents (i.e. having enough participants to make sports teams). Residents are allowed to register for fee-based programs several weeks prior to non-residents. Additionally, non-residents are charged a higher fee than the resident rate.
Office
For Questions regarding your bill, please see our FAQ
If you require additional help please reach out to our office at (719)495-6567
Yes. Payments may be dropped off at our office during business hours.
We accept checks, money orders, and cashier’s checks only. We do not accept cash or credit/debit card payments in the office.
General Questions
As a local government agency d and governed by State law, Meridian Service Metropolitan District follows federal and state laws and the Governor’s policy for lowering the U.S. flag.
The Governor of the State of Colorado may order the United States flag and the Colorado State flag lowered at federal and state facilities, pursuant to the enactment of H.R. 692 as of June 29, 2007, for any Colorado service member killed while serving on active duty. The policy of Governor Jared Polis is to order the United States and Colorado flags lowered on the day of the service member’s funeral, and for the flags to remain lowered for the duration of the day.
The Governor may order the Colorado flag lowered following a Presidential order or request to lower the United States flag. This typically occurs following the death of a present or former official of the federal government, a principle figure, on marked occasions such as Memorial Day, or following a national tragedy.
The Governor may order the United States flag and Colorado flag lowered to honor the death of any present or former official of state government, on the day of the official’s funeral.
The Governor may order the Colorado flag lowered when deemed appropriate in response to a specific incident, such as a statewide or national tragedy or when a law enforcement officer or firefighter dies in the line of duty. The Governor also may delegate authority to local officials to lower flags within their jurisdiction. The policy of Governor Jared Polis is to order the United States and Colorado flags lowered on the day of the law enforcement officer or firefighter’s funeral, and for the flags to remain lowered for the duration of the day
While metropolitan districts can provide a wide array of services, the Meridian Service Metro District provides water, wastewater, stormwater, recreation, park and trails services that make Meridian Ranch such a unique community. MSMD is responsible for the construction and maintenance of primary community-wide improvements such as the water, sewer, storm drains, recreational and park facilities, parkway landscaping, and some roads.
A metropolitan district, like Meridian Service Metropolitan District, is a quasi-municipal corporation and political subdivision of the state of Colorado. It is one form of a special district. Metropolitan districts are established under Title 32 of the Colorado Revised Statutes. They are a limited power government; that is, they only have the powers granted to them by their service plan. MSMD's service plan is to provide the Meridian Ranch community with its water, wastewater services, parks, recreation, stormwater collection, and streetlights.
The monthly fees are used for the community's water supply, wastewater services, recreation, parks, trail maintenance, storm water system and street lighting. The cost is kept affordable because the District is a non-profit entity whose goal is to provide the residents of Meridian Ranch with the amenities and services they need.
During the build-out of the Meridian Ranch community, the board of directors of MSMD will consist of 5 representatives of the developer. As the community grows and reaches build-out, like all metro districts, the property owners will elect their own representative board of five members.
By Colorado state law, metropolitan district board meetings are open to the public. MSMD holds monthly meetings at the Meridian Ranch Community Center generally on the first Wednesday following the first Tuesday of the month at 10:30 am. See the meeting schedule for the latest updates.
The day-to-day management and operations of MSMD is the responsibility of the District's General Manager who is accountable to the Board of Directors.
Stonebridge is governed by a homeowners' association. However, the rest of the Meridian Ranch community is governed by Conditions, Covenants, and Restrictions (CC & R's), which are enforced by Design Review Councils. The HOA and the DRCs are managed by Warren Management, www.warrenmgmt.com or (719) 534-0266.
Like all metropolitan districts, the District receives property taxes from the homeowners within its boundaries of service. This mill levy (property tax) is to fund the bonded indebtedness that the District incurred to finance the water and wastewater (sewer) infrastructure, streets, landscaping improvements, the recreational facility, trail systems and neighborhood parks to pay for their ongoing operation and maintenance of the District's facilities. You can find the property taxes you pay to the District by going to the El Paso County assessor's website.
Meridian Ranch is located in Falcon School District 49, providing education for K-12 students. For information on District 49, call 719.495.3601 or log on to their website, www.d49.org. Meridian Ranch Elementary serves Pre-Kindergarten through 5th grade and is located on Rainbow Bridge Drive north of Londonderry Drive. Falcon Middle School serves 6th through 8th grade and is located west of Meridian Road at 9755 Towner Avenue in Falcon Hills. Falcon High School in Meridian Ranch is located off Eastonville Road, north of Londonderry Drive.
The monthly fees imposed by the District cover many services, including water, sewer, stormwater, street lighting, recreational facilities' maintenance, and fees for the maintenance of parks, open space, trails, parkways, and entry and neighborhood monument signs. See the fee schedule.
Yes, the Board of Directors of the District can vote to increase fees. It's important to know that the District's Board will only increase fees if necessary and they will be to cover cost increases or new services requested by the residents of the community.
Yes, all MSMD Board meetings are open to the public and are held at the Meridian Ranch recreation center the Wednesday that follows the first Tuesday of the month at 10:30am. See the meeting schedule for the latest updates.
El Paso County is responsible for road maintenance and snow removal. Residents are responsible for removing snow from their driveways and all sidewalks adjacent to their homes. MSMD is responsible for maintenance of trails and removal of snow on the paved hiking and biking trails.
It is actually quite common to form two Districts when developing a large master-planned community like Meridian Ranch. In this case the two Districts are for financing and providing services to the community. By having two Districts, the property owners can be assured that the development, as it was master planned, can provide the levels of service desired throughout the community. In Meridian Ranch, the Meridian Service Metropolitan District is the "Service District." The Service District provides water, wastewater services, storm drainage, street lighting, parks and recreation services to the community. Meridian Ranch Metropolitan District is the "Financing District." It contains almost all of the property within the development and uses a limited property tax to pay for the infrastructure and amenities within the community.
